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Forum Discussion
Hilly68
Aug 21, 2018Aspirant
Can't print wirelessly via PC where both are connected to WAC120
Hi All,
Since we changed our Wireless access point to a WAC120, PC's that are connected to it wirelessly, cannot connect to a printer that is also connected to the WAC120 wirelessly.... why is this...
- Aug 21, 2018
Check the security profiles for all the wifi networks being hosted by the WAC120 (likely two - one for 2.4g and another for 5g). Make sure that "client wireless security separation" is disabled on all of them.
There's more information on this on page 23 of the reference manual ( http://www.downloads.netgear.com/files/GDC/WAC120/WAC120_RM_19Aug14.pdf )
Hilly68
Aug 21, 2018Aspirant
Hi There,
If I ping the printer (on WAC120 - Wifi 2) from my main PC which is hard wired onto the main router downstairs it works no problem.
If I pint the Printer (on WAC120 - Wifi2) from the upstairs PC, also on WAC120 WiFi 2, it instantly fails
If I ping the printer (on Wac120 - Wifi 2) from the upstairs PC when it's connected to the down stairs Router Wif (Wifi 1) it works, and prints.
The problem is that the down stairs signal is too weak and often not strong enough to give internet access.
I've updated Win10 and updated the drivers for the TP-Link network adaptor in the up stairs PC
I've also tried countless ways and times to remove and re-add printers
StephenB
Aug 21, 2018Guru - Experienced User
Check the security profiles for all the wifi networks being hosted by the WAC120 (likely two - one for 2.4g and another for 5g). Make sure that "client wireless security separation" is disabled on all of them.
There's more information on this on page 23 of the reference manual ( http://www.downloads.netgear.com/files/GDC/WAC120/WAC120_RM_19Aug14.pdf )
- Hilly68Aug 21, 2018Aspirant
I've turned off the 5ghz signal a while ago as it was so unreliable.
To be fair, even the 2.4 drops out..... for instance, my phone will very often say it's connected, but no internet.
- Hilly68Aug 21, 2018Aspirant
As an adititional point............. Our previous Wireless Acces Point...... not sure of the model, son'thing like WN802?? the one with the wizzy blue lights on the lid, never had any of these issues, it's a shame it died.
- StephenBAug 21, 2018Guru - Experienced User
Hilly68 wrote:
I've turned off the 5ghz signal a while ago as it was so unreliable.
To be fair, even the 2.4 drops out..... for instance, my phone will very often say it's connected, but no internet.
Still check the wireless isolation setting. The symptoms you are reporting are consistent with it being enabled.
However, your 5 ghz signal certainly should be rock-solid when you are near the access point, and you shouldn't be seeing dropouts either. Is this a new purchase? If so, I suggest exchanging it with the seller if you can.
BTW, it is rather dated (802.11n only), there are some higher performing options that support 802.11ac. Generally, any Netgear extender with an ethernet port can be configured as an AP. All the routers have an AP mode also.
A router or an extender with multiple ethernet ports would let you use ethernet with the PC (and perhaps also the printer, if it has an ethernet port).
- Hilly68Aug 21, 2018Aspirant
Hi Stephen,
WOW, looks like this has worked!! ;-)
I'll experiment further by adding other PC's and Printers mixed accross the 2 access points, and also try turning the 5ghz back on.
All I need to do then is to find the right Netgear model of router to go back to Netgear for that so I don;t have to use the EE Bright Box for my Fibre line ;-)