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Forum Discussion
EdNetPR
Dec 28, 2020Initiate
Can't Update EX2700 Firmware Firmware Version: V1.0.1.52 TO 1.01.58
I have tried several times to update the router firmware using the Netgear app (Check for update; but the update keeps failing. Downloaded the file, then when I tried to upload the update file I get the following error message: This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product: Downloaded the file again with the same results. Any ideas?
after you downloaded it, did you extract it?
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
3 Replies
- plemansGuru - Experienced User
after you downloaded it, did you extract it?
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
- EdNetPRInitiate
plemans wrote:after you downloaded it, did you extract it?
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender
No. That was the problem; completely missed step #7. Thanks a lot for your help.
- plemansGuru - Experienced User
Glad you got it working!