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Forum Discussion

geneeckhart's avatar
Dec 07, 2020

Changing the wifi password on my extender

The problem is that I had to replace my Comcast cable modem and had to reset my password for the wireless network contained in the Comcast modem that my mesh extender connects to.  Now it won't connect because the password has changed.  I need to know how I can change the password for that wifi connection (on the comcast router) that it (extender) was using in the past.  Can it be done in the NightHawk app on the phone or is there another way that I have to do it?  Thanks.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You can just factory reset and reinstall the extender. Might be the fastest route. 

    Push and hold reset for 7-15 seconds while its powered on. then just follow the install guide. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        glad to hear it got it working. you can mark it solved so others aren't trying to fix it as well.

        Thanks!