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Forum Discussion
Martika
Sep 03, 2018Tutor
Client Link LED no light
No light at all. I tried to do the setup again and again but the Client Link LED remains dark even next to the router. Tried to ask help from Netgear but since they already have my money I got no rep...
StephenB
Sep 04, 2018Guru - Experienced User
The client link is only lit if you have a client device connected to the extender. Have you tried connecting a PC or mobile device to it's client wifi network?
Martika
Sep 04, 2018Tutor
Dear StephenB,
thank you for your email. There are four wifi networks on my mobile ending with EXT. It is two more than I originally installed. These must be connected to the extender. The only additional piece of information I can add is that the router had to be changed recently and my IPS sent me an identical one.
- StephenBSep 04, 2018Guru - Experienced User
Martika wrote:
There are four wifi networks on my mobile ending with EXT.
Or from your neighbor???
Perhaps try resetting the extender again - bringing it back to factory settings (only one wifi network). Then connect to one of the extender neworks, and go to mywifiext.net in your browser. (Don't press the WPS button). That should bring up a setup program, and you can complete the setup from your browser.
- MartikaSep 04, 2018Tutor
Dear StephenB,
thank you very much.
Could you please help me by writing down the process step by step. My technical ability stops at changing the battery in a torch.
Thank you once again.
Martika
- StephenBSep 05, 2018Guru - Experienced User
Martika wrote:
Could you please help me by writing down the process step by step
Can you try the manual ( http://www.downloads.netgear.com/files/GDC/EX7300/EX7300_UM_EN.pdf )?
The reset is described on page 36.
The setup method is on page 11 - the section title is Connect With the NETGEAR Installation Assistant. Ignore the section on page 9 (titled Connect With WPS)