NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Martika
Sep 03, 2018Tutor
Client Link LED no light
No light at all. I tried to do the setup again and again but the Client Link LED remains dark even next to the router. Tried to ask help from Netgear but since they already have my money I got no rep...
Martika
Sep 04, 2018Tutor
Dear StephenB,
thank you for your email. There are four wifi networks on my mobile ending with EXT. It is two more than I originally installed. These must be connected to the extender. The only additional piece of information I can add is that the router had to be changed recently and my IPS sent me an identical one.
StephenB
Sep 04, 2018Guru - Experienced User
Martika wrote:
There are four wifi networks on my mobile ending with EXT.
Or from your neighbor???
Perhaps try resetting the extender again - bringing it back to factory settings (only one wifi network). Then connect to one of the extender neworks, and go to mywifiext.net in your browser. (Don't press the WPS button). That should bring up a setup program, and you can complete the setup from your browser.
- MartikaSep 04, 2018Tutor
Dear StephenB,
thank you very much.
Could you please help me by writing down the process step by step. My technical ability stops at changing the battery in a torch.
Thank you once again.
Martika
- StephenBSep 05, 2018Guru - Experienced User
Martika wrote:
Could you please help me by writing down the process step by step
Can you try the manual ( http://www.downloads.netgear.com/files/GDC/EX7300/EX7300_UM_EN.pdf )?
The reset is described on page 36.
The setup method is on page 11 - the section title is Connect With the NETGEAR Installation Assistant. Ignore the section on page 9 (titled Connect With WPS)
- MartikaSep 05, 2018Tutor
Dear StephenB,
I have no difficulty with resetting the device. My problems are:
1) Originally there were two networks:Name-2GEXT and Name_5GEXT. (2.4GHz and 5GHz) Recently two more appeared: Name_2GEXT_2GEXT and Name_5GEXT_5GEXT. It seems to me that the latter two receive better signal than the 2 original ones.
2) I was hoping to sort it out once I could get into mywifiext.net but it says You are not connected to your extender's WiFi network, It is really surprising because the light has decided to come on therefore it is connected when it is on the Name_5GEXT_5GEXT network.
I would be grateful if you could sort out the case of too many networks. My video doorbell,my router and my alarm system were set to Name_2GEXT. In fact the doorbell can only work on 2.4 GHz.
I downloaded the manual when I bought the extender but never understood the Connect With the NETGEAR Installation Assistant.
Thank you for your help.