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hourman48's avatar
hourman48
Aspirant
Sep 21, 2018

Computer connects to router but no Internet connection

i am trying to reconfigure my WN3000RPv3 WiFi range extender with the Netgear router i bought a few months ago. alwways seemed to work ok, but hadn't used it for awhile.

First I returned the extender to factory settings. when i try the first technique, connecting with WPS, I am able to get the Router Link light on but not the Client link light. when i try to connect my laptop or cell phone, nothing happens.

When i try connecting with my browser, it sees the extender's network name but as i try to connect it keeps saying i have to log in again; my internet center shows i'm connected but that there is no internet! this goes on until the computer automatically connects with my normal browser.

help!

13 Replies

    • hourman48's avatar
      hourman48
      Aspirant

      ok - thanks for comments.

      so of course i had done the default settings things from the get go.

      i cannot get to a page on the web where it has the info from the quick start guide you sent me a link to, where i would have the option to click the new extender set up button. never happens. typing in the website excatly as on p. 8 on the quick guide, it takes me to the same page (which i've been dealing with all day) as with the instructions that came with the extender - where the only option is to click if you are doing wireless or connected. very frustrating; first i got the message you must log on (!) but then i did have a green light for the client link button on the extender nearly the entire time - only went off when it was doing the "applying your settings". and the whole process basically repeated.

      Ultimately it said could not connect extender to my network.  

      i was able to see this on my brower if it means anything:

      WPA2-PSK [AES]

      any other ideas?

      thanks

       

       


      schumaku wrote:

      Do a factory reset exact as documented in the WN3000RPv3 User Manual, p.38 ff., "Return the Extender to Its Factory Default Settings*

      Once done so, and the extender has rebooted, strictly follow the /WN3000RPv3 Quick Start Guide, p.8 ff. "Connect with Web Browser Setup "


       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        hourman48 wrote:

         

        i cannot get to a page on the web where it has the info from the quick start guide you sent me a link to, where i would have the option to click the new extender set up button. never happens. typing in the website excatly as on p. 8 on the quick guide, it takes me to the same page (which i've been dealing with all day) as with the instructions that came with the extender - where the only option is to click if you are doing wireless or connected


        You are saying http://www.mywifiext.net/ doesn't work?  Or that you are having a problem later on?

         

        Can you post a screenshot of the page that is causing you problems?