NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

knute97's avatar
knute97
Aspirant
Apr 21, 2021
Solved

Confused

Hi,

 

Just installed my AX8 as a range extender and am confused about the status indications.

 

When I run the Netgear status program , I see that the signal btwn the modem and router is green for the 2.4GHz and red for the 5GHz with the extender located 3 ft. from the router.  After the router, both signals are green, but no connections are listed.  What does this mean. 

 

Also, on the router itself, the router link icon turns red after sitting idle, while the 2.4 and 5 GHz icons are white.  Do I have a poor connection?

 

So what is my status??  And, since no connections are shown for both WiFi radios, how do I connect an item to the extender?

 

TIA

9 Replies

  • What actual router do you have? 

    And what model extender? 

    (hint AX8 and AX***/AC*** numbers aren't model numbers)

    Move the extender further away from the router. 3ft is to close. 

    You can also try changing the channel the 5ghz is using on the router. 

    • knute97's avatar
      knute97
      Aspirant

      Thanks for the response.

       

      Reading from the box, it's listed as a Nighthawk AX8.

       

      From the bar code on the box, it shows as EAX80-100NAS.  Could find no comparable model number on the drop down list.

      • plemans's avatar
        plemans
        Guru

        So the extender is the EAX80 (it is the model number)

        What router are you connecting it to? 

        Did you set it up using WPS or using the installation assistant?