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Forum Discussion

topcatt's avatar
topcatt
Follower
Aug 08, 2018

Connected to Extender, but no Internet

I've used the wn300 extender with my Apple computer, iPad, and iPhone for a couple of years without any issues. I just brought home a Windows 10 computer, and it will connect to the wifi of the exten...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 13, 2018

Hi topcatt,

 

Welcome to the community!

 

1. After resetting the extender to factory settings, did you go through the setup process of configuring it to connect to the router?

2. What is the firmware version of the extender?

3. Are you getting an error message on the Windows 10 computer? If yes, what is the error?

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 17, 2018

    Hi topcatt,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team