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Connected to Extender, but no Internet
I see that there is another thread where the resolution was buying a different brand extender. This is my 2nd attempt at an extender (1st brand as an off brand - ROCKSPACE), so I figured I'd ask before going to buy a new one.
I can connect to the extender wifi network, but when I run airport utility or try to open a webpage - no internet. I'm getting identical IPs to my regular network. My friend who works in IT tried helping me, and no luck. I was on with Netgear customer service multiple times and no luck. Any ideas? Is there something on my router blocking the data from pushing through to the extender?
We can't connect with apple, google, or lenovo devices.
Thanks!
We weren't, so I tried a new brand and it worked no problem. Not sure what the problem was...
7 Replies
Hi ranerja,
Were you able to finish the set up instructions for the extender?
~Christian
We weren't, so I tried a new brand and it worked no problem. Not sure what the problem was...
I had the same problem with a N300 Wifi Range Extender but was able to finally solve it. Initially, although I can connect the extender to the router, the devices that are connected to the extender did not have internet. In my case, it was the router (Netgear WNDR3400v3) that was causing the problem. It has, by default, the extender's internet "Blocked". I was able to change its status to "Allowed" by going to the router's configuration website (www.routerlogin.net).
I did not have to buy a more expensive model or try a new brand.
What I had to do was type the IP address- 192.168.1.250 into my browser and then I was able to connect
This page was helpful https://kb.netgear.com/29746/I-can-t-access-www-mywifiext-net-what-do-I-do very annoying that this solution is not in any of the provide instructions or videos.
- I ran into a similar situation but fixed it. After setup I connected to the nighthawk app and once it started I closed the app. Afterwards everything worked fine. Hopefully this was helpful for everyone.
