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Forum Discussion
Goodguyvara
Dec 05, 2017Aspirant
Defective extender and support
Hello everyone, Please help me notify the correct authorities for this matter. I was on the phone with the technical support staff from Asia (whom I called for 2 hours). Because I purchased the ext...
DarrenM
Dec 08, 2017Sr. NETGEAR Moderator
Hello Goodguyvara
Do you have a case number from that discussion? if so send me a PM
DarrenM
Goodguyvara
Dec 11, 2017Aspirant
Hey Darren,
Sure, this is the case no.
#29346892
Not sure if you're part of the team but it was excruciating to deal with the tech support.
Please advise on what I can do to receive the extender where I am.
Cheers,
- DarrenMDec 12, 2017Sr. NETGEAR Moderator
Hello Goodguyvara
I would check your Email as the case was escalated and updated.
DarrenM