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Forum Discussion

Justkillamojo's avatar
Apr 02, 2020

device has no drivers installed

i have downloaded the support folders from netgear, all three versions in hopes that it will work. but when i go to search for drivers none of them work. i have restarted my computer and uninstalled the device three times. nothing seems to be working.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    what computer and operating system are you installing on? 

    How are you doing the install? 

    what error is it giving you?

     

    start by uninstalling all the drivers/software for the A7000.

    Make sure the wireless device is unplugged for setup.

    Then install the drivers.

    then reboot and plug in the wireless device

     

    https://www.netgear.com/support/product/a7000