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daves12555's avatar
daves12555
Initiate
Apr 27, 2026

EAX15 ...I have all green lights and then sometimes they go to red on the Client Link LED

I use a  RAX41v2 with the extenders....So I have some cameras and TVs on the Extenders and one is set to  Mesh and one set as extender....  They Both do it at times and go from Green to Red and I have  done resets and such on both...I don't notice any downtime on cameras...not sure on TVs yet...like my bedroom TV and cameras in that area are set to Mesh and it will go to Red for Clients and stay that way a while and then go back to green.... Same with one  I have as Extender for some cameras...When I log onto the app to see I don't see any issues....Just not sure what is going on?

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    daves12555 wrote:

    it will go to Red for Clients and stay that way a while and then go back to green

    Per the manual, that means one of the client devices has a poor connection (obviously a temporary situation, since it goes back green).

     

    In the case of the mesh (using the same SSID as the main network), this might be a client that normally connects to the router, but which decided to switch to the mesh extender - and then decided to switch back.

     

    But assuming that the extender-mode EAX15 has a different SSID than your main network, it would have to be a client that is configured to connect to that EAX15.

  • plemans's avatar
    plemans
    Guru - Experienced User

    When its the client link led, its just telling you the link between client (device) and the extender. The problem with using that metric is that you might have 10 devices connected to the extender but it can't display the link speed of all of them, just one of them. Its not a good metric. 

    Log into the actual extender using its ip address and check the connected clients. some might be linked great, while others are further away and have a poor link speed. 

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      plemans wrote:

      The problem with using that metric is that you might have 10 devices connected to the extender but it can't display the link speed of all of them, just one of them. Its not a good metric. 

      Agreed.

       

      plemans wrote:

      Log into the actual extender using its ip address and check the connected clients. some might be linked great, while others are further away and have a poor link speed. 

      You can also check the quality of the connection using your phone.  Disable mobile data during the test, and connect to the extender wifi.  Go to the location of each client device and measure the speed with the ookla speedtest app.  Or alternatively look at the RSSI using a wifi analyzer on your phone.

       

      As I mentioned above, the mesh config is tricker because it uses the same SSID as the main network.  Still, you can focus on clients that are distant from both the main router and the mesh extender, as those are the ones most likely to switch back and forth.  Likely that would be one of the outdoor cameras.