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guysports's avatar
Jan 01, 2025

EAX20 - AX1800 configured as access point only allows single wifi user

I have setup a EAX20 - AX1800 extender as an access point in my garden cabin with an ethernet connection back to the AC3200 router. 

Connected via ethernet to the access point are two sky stream pucks, which work with no problems, and a WDCloud network storage device serving up shared NFS mounts with no problem.

I configured the 2.4ghz and 5ghz wifi bands to match the ssid and passwords of the main routers wifi, and my MacBook and iPhone can both connect to both wifi bands.

However, when there are multiple devices connected only one has access to the internet. Either device works with internet access when connected singly but when both are connected only the first device connected has access. 

 

I've tried resetting extender and I've tried rebooting the main router, but the problem remains. I would appreciate any pointers on how to resolve.

 

Thanks

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware is on the EAX?

    Not trying to insult but when you set it up, did you actually set it up in access point mode? 

    when you have more than 1 device connected, what does it show in the status page for connected devices?

    What modem/gateway is your primary router connected to?

     

    • guysports's avatar
      guysports
      Tutor
      Hello
       
      Thanks for taking the time to reply
      1. Yes using the `mywifiext.local` uri I configured the extender as an access point
      2. The status page shows
      Hardware Version: EAX20
      Firmware Version: V1.0.1.64_1.0.104
      Connection to Existing Network (2.4GHz)
       
      Connection Type Ethernet
      Connection Status Connected
      Connection to Existing Network (5GHz)
       
      Connection Type Ethernet
      Connection Status Connected
      Access Point Wireless Settings (2.4GHz)
       
      Name (SSID): MaxWifiBoom
      Region: Europe
      Channel: Auto (7)
      Wireless mode: Up to 600 Mbps
      Wireless AP: On
      Broadcast Name: On
      Wi-Fi Protected Setup: Configured
      Extender WiFi Guest Status (2.4GHz)
       
      Name (SSID): NETGEAR_GUEST_EXT
      Wireless AP: Off
      Broadcast Name: On
      Allow guest to access My Local Network: Off
      Access Point Wireless Settings (5GHz)
       
      Name (SSID): MaxWifiBoom-5G-2
      Region: Europe
      Channel: 36 + 40 + 44(P) + 48
      Wireless mode: Up to 1200 Mbps
      Wireless AP: On
      Broadcast Name: On
      Wi-Fi Protected Setup: Configured
      Extender WiFi Guest Status (5GHz)
       
      Name (SSID): NETGEAR_GUEST_5GEXT
      Wireless AP: Off
      Broadcast Name: On
      Allow guest to access My Local Network: Off
      Looking at the connected devices I see multiple devices connected to the wifi
       
      Connected Devices
      WiFi Extender
       
      IP Address Network Name (SSID) MAC Address Virtual MAC Address
      192.168.1.34 MaxWifiBoom 6C:CD:D6:1D:12:3E 6C:CD:D6:1D:12:3D
      192.168.1.34 MaxWifiBoom-5G-2 6C:CD:D6:1D:12:3C 6C:CD:D6:1D:12:3D
       
      Wired Devices
      IP Address Device Name MAC Address
      192.168.1.1 -- 3C:37:86:94:76:B2
      192.168.1.6 HP28924AD08ABA 28:92:4A:D0:8A:BA
      192.168.1.12 WDMYCLOUD 00:90:A9:EA:F2:F3
      192.168.1.17 Samsung E0:03:6B:CC:79:48
      192.168.1.24 -- 2C:CF:67:75:DF:C8
       
      WiFi Devices
      Enable Access Control For Extender
      IP Address Device Name MAC Address
      192.168.1.4 -- FC:A6:67:4F:77:FA
      192.168.1.7 MACBOOKAIR-1147 1C:91:80:BB:11:47
      192.168.1.22 iPhone BE:B0:A4:7E:D7:71
      192.168.1.23 amazon-7ae9f02b2 A0:D2:B1:21:22:E2
       
      3. The primary router is connected via ethernet is a Netgear R8000 and that is connected to a virginmedia hub5 configured as a cablemodem only.
       
      The wired devices have no problems accessing public internet, and a single wifi device can access public internet as well, but additional devices cannot. 
       
      Thanks
      • plemans's avatar
        plemans
        Guru - Experienced User

        A couple things. 

        1. Screensnips are easier to read 🙂 

        2. Virgin hubs aren't known for their "modem only mode". They tend to suck at that regard. Try putting it in router mode and connecting the eax directly to it and see if it works fine.