NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TeamTricky's avatar
Mar 01, 2023
Solved

EAX20 AX1800 web page "Settings +" button does not expand to show sub menu items

Just purchased the EAX20 AX1800.

It seems to be working just fine, and I am happy with it.

 

When I login into the web page from one PC, the "Settings +" and the "Do More +" buttons do NOT work.  These should expand into a list of sub menu items.  Since it does not expand, I can not get to these settings.

 

When I login from a different PC, the buttons work properly.

 

Both PCs are using Windows 10, both are using Chrome.  They are similar but different.  What setting on my PC (or in Chrome) would cause this?

  • plemans's avatar
    plemans
    Mar 01, 2023

    No clue why its working on one device and not the other. 

    You can try clearing cache/cookies and see if that helps

5 Replies

    • TeamTricky's avatar
      TeamTricky
      Tutor

      Good idea.

       

      I tried Microsoft Edge, and it worked.  This is the first time I ever launched Edge on my PC.  I always use Chrome.

       

      So any ideas as to what would cause this to work with Chrome on one PC, but not another?

       

      Both PCs are using the same Chrome Version 110.0.5481.178 (Official Build) (64-bit)

       

       

      • plemans's avatar
        plemans
        Guru

        No clue why its working on one device and not the other. 

        You can try clearing cache/cookies and see if that helps