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Forum Discussion

trialcritic's avatar
Jun 02, 2022

EAX80 extender loses connection daily

I have an RAX200 router connecting to an EAX80. I see that the EAX80 loses connection to the router every day (It used to work fine before this month). It is not in the router's list of connected devices. If i restart the extender it connects to the router. I don't wish to restart the extender daily. Is there a way around this? 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/gateway is the router connected to? 

    What firmware is on the router? and on the extender?
    Did you set the extender up using wps? 

    • trialcritic's avatar
      trialcritic
      Guide

      Modem = CM2050V

      I always auto update the firmware to the latest in the router and extender

      The extender was setup using the network name and password.

      • trialcritic's avatar
        trialcritic
        Guide

        I finally found the "solution" for it.

         

        • Dont use the SmartConnect in the RAX200 router
        • Use one wifi name for 2.4Ghz and one 5Ghz, say "wifi1"
        • Use another wifi name for the second 5Ghz, say "wifi1_5G".
        • Connect the EAX80 to the "wifi1"

        This fixed all issues and is stable, no disconnections.

        Sure, I am not using a tier in the router, but thats a small price to pay.