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Forum Discussion

drmark986's avatar
drmark986
Aspirant
May 09, 2020

EAX80 Reception Issues

Has anyone with the nighthawk EAX80 Wi-Fi extender had issues where after a week or two, the signal light on the extended goes from white (perfect signal) to Amber? The speeds drop significantly. The only way to correct the issue is a factory reset. After a factory reset, signal reception and speed are back to normal. Resetting the device alone does not work. This has happened with two different devices. Leads me to believe this is a firmware issue rather than a hardware issue.

Look forward to your responses. Hopefully a firmware update is in the near future.

7 Replies

  • Yes, I have the same issue with my unit. I have posted about it twice. Still no response from Netgear.

    • drmark986's avatar
      drmark986
      Aspirant
      I figured I wasn’t the only one. Just a very strange software issue. I wonder if the firmware becomes corrupt some how over time?

      Email support was not help at all.
      • marcusclaus's avatar
        marcusclaus
        Guide
        Latest fw is quite dated and no info or support from netgear. Very bad of them.
  • I've experienced this issue with my EAX80. It is a terrible unit. If you search "EAX80 problems" in this community you will see a lot of complaints about it. I don't know if the product was rushed out without proper firmware, but it is indeed problematic. 

    • chuchi2k2's avatar
      chuchi2k2
      Aspirant

      I updated to firmware version 1.0.1.62 4 days ago and the signal light is off every time. With previous firmware the signal was on (amber, red or green) which indicated the quality of singal, but now, with the latest firmware i have not signal light. :(

       

      • chuchi2k2's avatar
        chuchi2k2
        Aspirant

        Today, i have revert the firmware to v. 1.0.0.36 and the signal light is back.

        I don´t know why Netgear removed the signal light from the current firmware. It´s very useful for me.At a glance i can check the quality of the signal.