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Forum Discussion

Dockfrustration's avatar
Jun 16, 2023

EX 7000 extender does not connect to Apple Products but connects to all non Apple products easily

New Iphone 14 and new Ipad as well as older Apple products will not connect to the Nighthawk AC1900 Range Extender Model EX7000.

 

Called Netgear for support and after 20 minutes, a lady said she can solve the problem as a one time cost that is about half the price of a new extender. Nice scam you have going.

 

Hoping someone can help....using plain language and instructions otherwise I will be buying a new unit from a competitor of Netgear as the whole thing seems like a scam to me.

 

Thanks for helping if you are able.

 

If someone contacts me from Netgear that attempts to rip me off....please save yours and my time.

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