NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
maltaoscar
Nov 29, 2018Follower
EX2700 – WiFi Range Extender Unable to connect to extender
Good morning everyone
I received my new EX2700 yesterday and I failed to get it set up.
I need anyone's help.
model version: Ex2700; OS: Windows 10
So I have done the following:
...
- Nov 29, 2018
Try resetting the extender, and this time don't press WPS.
Then join the NETGEAR_EXT network, and browse to www.mywifiext.net. From there you can complete the setup manually.
StephenB
Nov 29, 2018Guru - Experienced User
Try resetting the extender, and this time don't press WPS.
Then join the NETGEAR_EXT network, and browse to www.mywifiext.net. From there you can complete the setup manually.
Victorthesecond
Dec 21, 2018Aspirant
Hi, I too have the same issue but can't resolve things. Bascially, I have followed the set up instructions but cannot get the extender to set up via WPS. I have no idea why not. So, I've followed the route to manual setup. All going well until I get to the screen that allows me to select the wifi network and then asks for passkey. When I enter the passkey from the router, I get this message:
"Invalid key, the 64 bit encription only allows 10 hexadecimals value or 5 characters string!"
I am completely confused and have no idea what to do next. This shouldn't be so hard!
Can anyone help me?
- StephenBDec 21, 2018Guru - Experienced User
What network security setting did you set in the EX2700?
It should be WPA2-PSK (which won't use 64 bit encryption).