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Forum Discussion
lmartin888
Sep 25, 2018Aspirant
EX2700 - Connectivity issues with Devices
Just tried to set up my extender. 3/4 of the lights are green... Power light is green, WPS is green, and Router is green, but device will not light green, it doesnt light up at all, even red. When i ...
StephenB
Sep 26, 2018Guru - Experienced User
If you are seeing NETGEAR_EXT, then join that (it should be open). Then complete the setup by browsing to mywifiext.net.
If you aren't seeing that, then reset the extender and try again.
lmartin888
Sep 27, 2018Aspirant
Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times.
- StephenBSep 27, 2018Guru - Experienced User
lmartin888 wrote:
Not seeing any option for an EXT network, my own or the netgear one. I have reset to factory settings 3 times.
I think something is wrong with the extender hardware.
If this is a new purchase, see if you can exchange it with the seller. If that is not possible, you can do an RMA through netgear support (my.netgear.com).