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Forum Discussion

csiaudio's avatar
csiaudio
Initiate
Jul 23, 2018

EX2700 - No WPS on New Frontier FIOS Modem

Hello I have a Netgear EX2700 WiFi Range Extender and just set up service with Frontiers FIOS which uses the NVG468MQ Modem.  The installer noted that these were 'new' modems.     Well according ...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 24, 2018

Hi csiaudio,

 

Welcome to the community!

 

You can try manually connecting the extender to the main network as described on page 10 of the installation guide on this link.

 

Regards,

 

Dexter

Community Team

  • csiaudio's avatar
    csiaudio
    Initiate
    Jul 25, 2018

    Hi Dexter,

     

    Yeah I tried that multiple times and it walks me through the steps but then no matter what I do it brings me back to the log in page.  I tried to manually input the SSID and still nothing. 

     

    I tried to 'reset' the extender because I used it with a different modem thinking it was possibly holding info but that didn't help either.  This is very frustrating and since I can't contact Netgear (which sucks) I'm not sure what I'm gonna do.

     

    Thoughts?

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Jul 25, 2018

    Hi csiaudio,

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter
    Community Team