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desertsailor's avatar
desertsailor
Initiate
Mar 09, 2020
Solved

EX2700 can not "see" my router Network

My EX 2700 extender was working nicely with my TP-Link Archer C9.  It stopped connecting after I made a reboot of my router.  The extender keeps failing to make a connection through WPS.  When using the Netgear setup webpage, the extender can "see" all my neighbors home networks but not mine!

 

I have a spare brand new EX3700 which I tried to use but I faced the same problem.  

 

I would appreciate any help.

 

Thanks

  • What 2.4ghz wireless channel is the C9 broadcasting on? 

    Try changing it to 1-6-11.

     

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What 2.4ghz wireless channel is the C9 broadcasting on? 

    Try changing it to 1-6-11.

     

    • desertsailor's avatar
      desertsailor
      Initiate
      WOW!!

      That did it. I had switched to ch.13 to help reduce interference from neighbors 😅.

      Thank you very much for your help.