NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AustinBrewer's avatar
AustinBrewer
Aspirant
Feb 02, 2019

EX2700 connectivity issues with Apple products

Hi,

I have had my Wifi extender for 6 months+.  We use primarily Apple mobile devices, desktops and laptops in the house (a few PC laptops as well). It has worked fine during that time.

Recently, it started to drop some devices (iphone).  

 

I have tried to troubleshoot and connect to mywifiext.net without success today.  I have used two different browsers (Chrome, Safari), and that does not help.  I don't dare unplug the unit because I am afraid that will require setting up again. 

 

I see people had this issue on the community but the solutions were PC-based. Hoping there is an Apple solution for me to try.

Thanks

Troubleshooting

2 Replies

  • Bendeego's avatar
    Bendeego
    Guide
    Feb 03, 2019

    Hi,have had similar problem with my iPad ,,found I had to clear the cache ,(history),,I have a 6th gen ipad

     

    regards 

    PeterH

  • AustinBrewer's avatar
    AustinBrewer
    Aspirant
    Feb 03, 2019

    Unplugging the extender and plugging back in seemed to solve the issue of accessing via mywifiext.net.  I was then able to upload firmware update.