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Forum Discussion

aussiescall's avatar
May 05, 2021

ex2700 connects to router but doesn't accept password

The password hasn't changed but it will not accept it. What can I do please? I've had to move it closer to router so it now connects but won't accept the routers password. Quite frustrating and annoying. Thanks

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are you setting it up using wps or using the installation assistant? 

    What router are you connecting it to?

    • aussiescall's avatar
      aussiescall
      Tutor
      Set it up using WPS. WPS lights were all green non flashing on both router and extender. It came up with my network name with EXT and asked for password but wouldn't accept it. Router is Technicolour TG588v v2
      • plemans's avatar
        plemans
        Guru - Experienced User

        Technicolor has horrible wps  support.

        Try factory resetting the extender and installing it using the installation assistant and NOT wps. 

         

        To reset, push and hold reset for 7-15 seconds while the extender is powered on.