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Forum Discussion

blargh's avatar
blargh
Aspirant
May 13, 2016

EX2700 device connection problem (failed to obtain ip address)

I set up the extender without too much trouble. It was working for a bit to connect to my mobile phone. However, now my phone can't successfully connect to the ext network. It gives the error "failed ...
ex2700
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
May 18, 2016

Hello Blargh

 

 

It just may of needed some resets is this a on going behavior?

 

DarrenM

  • blargh's avatar
    blargh
    Aspirant
    May 20, 2016

    I've tried resetting it, but the behavior is on-going. 

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      May 25, 2016

      Hello blargh

       

      You may need to change the wireless channels on the extender or your router to get better signal. also you may want to try and move the extender a little closer to the router.

       

      DarrenM