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Forum Discussion
EX2700 Extremely slow after firmware update and factory reset
Today I updated my wifi extender to the latest firmware. I did the factory reset as recommended. Now I'm getting extremely slow speeds with it. Earlier today I was getting download speeds around 3.5 ...
Hi wesbeltz,
Welcome to the community!
1. Please indicate the exact firmware version of the device.
2. Does the issue persist on all the devices that connect to the extender?
3. What is the status of the extender LED's?
4. Is the extender getting a good signal from the router where it's located?
Regards,
Dexter
Community Team
Firmware version: 1.0.1.52
It's slow for all connected devices.
The extender's LEDs are all green and indicate a device is connected.
The extender is getting a good signal from the router. I checked by moving a wifi connected device right next to the extender and running a speed test on the router's own network.
Can you try connecting something to the EX2700's ethernet port, and test the speed there using speedtest.net?
