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Forum Discussion
wesbeltz
Nov 21, 2018Aspirant
EX2700 Extremely slow after firmware update and factory reset
Today I updated my wifi extender to the latest firmware. I did the factory reset as recommended. Now I'm getting extremely slow speeds with it. Earlier today I was getting download speeds around 3.5 ...
wesbeltz
Nov 24, 2018Aspirant
Firmware version: 1.0.1.52
It's slow for all connected devices.
The extender's LEDs are all green and indicate a device is connected.
The extender is getting a good signal from the router. I checked by moving a wifi connected device right next to the extender and running a speed test on the router's own network.
StephenB
Nov 25, 2018Guru - Experienced User
Can you try connecting something to the EX2700's ethernet port, and test the speed there using speedtest.net?
- wesbeltzNov 26, 2018Aspirant
When I plug my laptop into the ethernet port and goto speedtest.net and try to run the test, it says Latency Test Error in big red letters. Other websites load up fine while connected to ethernet.
- StephenBNov 26, 2018Guru - Experienced User
Usually that means one of their servers has gone down. Can you try the test again?
- wesbeltzNov 27, 2018Aspirant
Okay, I finally got the speed test. With it plugged into the extender via ethernet the download is about 1.5 Mbps. Better than 0.5, but still completely dissatisfactory.