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Forum Discussion
Solved
EX2700 firmware update problem: You are not connected to your extender's WiFi network.
I am trying to update the firmware on my EX2700 Wi-Fi range extender. I've downloaded the firmware (version # 1.0.1.42). I follow the instructions in the release notes to go to URL http://www.mywifie...
at this point I would hold the reset button for 10+ seconds factory reset the unit and try to set up the extender again.
DarrenM
Thanks! I was able to make a lot of progress, but now I've hit a major snag.
Initially, I was able to find the extender's IP address from my router, which, BTW, wasn't 192.168.1.250. When I tried to use the extender's IP address to run mywifiext.net, I got an error message "no such file or directory".
However, if I just entered the extenders IP address, it went to index.html, which brought up a menu that included a Maintenance option. I started the firmware update, and it looked like everything was going fine, but a timeout error occurred. I don't know why.
I then tried to start over, but now the IP address for the extender couldn't be found. I checked my router again, and this time saw that the extender did have 192.168.1.250 as its IP address.
Unfortunately, when I just enter this IP address, the extender goes to the "New Extender Setup" screen, which prompts me to create an account, but I already have one.
If I try to load mywifiext.net or index.html, I again get the "no such file or directory" error message.
I have tried rebooting the extender, but that didn't help.
What should I do now?