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Forum Discussion
EX2700 N300 Can't connect to Internet
I've been through the setup of my EX2700 N300 several times after factory resets. Each time the "genie" pops up and I go through the steps to connect to my WiFi and it assignes the _EXT name to it th...
Yes, I've done the full factory reset as you describe at least five times.
I've set it up using both WPS and the Genie. It finds my SSID and assigns the _EXT name to itself.
It fails to connect to the Internet so can't get any further.
Hi msphor,
As mentioned above, can you please confirm which router you are using and if it is running latest firmware?
In an example, say we have the router's SSID is HOME.
After a factory reset to defaults, the initial extender's SSID is NETGEAR_EXT.
You are able to complete the extender's setup and change the extender's SSID to HOME_EXT, but when you connect to HOME_EXT you cannot access internet, is that correct?
Router is Asus N66 and it is up to date with latest firmware.
The SSID is RendezvousRidge and the N300 assigns RendezvousRidge_EXT
I can connect to the Internet through RendezvousRidge but not RendezvousRidge_EXT
Hi msophr,
Please also confirm all the questions above to help us troubleshoot your problem.
"If you go to mywifiext.net, do you reach a "Oops" page? Are you able to try 192.168.1.250 in your browser (instead of mywifiext.net) ?"When connected to RendezvousRide_EXT, please disconnect from any other WiFi / ethernet connections.
Plugged it in again today to confirm the problem and check the details that you asked for and it's working just fine. I didn't make any changes to the network. It was working fine for a few weeks until it stopped working (again, no changes to the network). Now it's working again.
I updated the firmware to the latest version and that may make it more reliable.
Keeping my fingers crossed.