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petergaraway's avatar
petergaraway
Follower
May 08, 2018

EX2700 (N300) wifi extender not connecting to D-link router

Hello,

As of last week, my EX2700 wifi extender stopped being able to connect to my D-link AC2300 router after successfully being able to connect to it for the past year.

 

I didn't run any updates my router or extender. Now when I try to connect to the EX2700 from any device, it always prompts to log in via Netgear sign up dialog. When I try to sign in, it says there's already another device logged in.

 

Things I've tried:
1. Resetting to factory settings
2. Updating the firmware on the EX2700
3. Setting up via Genie and Manually

 

Any help would be greatly appreciated.

 

Thanks in advance,

 

Peter
System: Mac OS 10.13.4

Hardware
Troubleshooting

2 Replies

    • Mike1018's avatar
      Mike1018
      Aspirant
      Oct 04, 2018

      I'm having the same issue where the router light never comes on the extender. When I try to connect a device, that light comes on for a few seconds and then goes out. I'm assuming because it sees it's not connted to my wireless connection on the cable modem.

      The answer inthis thread was a couple of links or messages where sent privately. So I have no idea if this was for a fix r not.