NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ccarroll15's avatar
ccarroll15
Follower
Sep 23, 2016

EX2700 need to change network it extends

I just switched internet providers and have a new modem/router. I had my EX2700 extending the old network and it worked well. Now I need to have it extend the new network, and I can't figure out how to switch it over. I've factory reset it about 3 times, but when I go to the wifi networks on my phone I only find the old network with the _EXT name. I have dicsonnected the old modem/router. How do I do this?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello ccarroll15

     

    The extender is not factory resting if you are still seeing the new info so make sure you hold the reset button down for 10 seconds that should clear the old info and let you do the setup again.

     

    DarrenM