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WillB's avatar
WillB
Tutor
Jan 27, 2021
Solved

EX2700 password

Hi there,

 

I have searched around on this page and others to find a seeminly common issue of trying to connect a wifi extender to the network. I have undergone factory reset; linked the extender to the router and everything works perfectly until the password is not accepted when trying to connect a device to the wifi network (xxx_EXT). Solutions previously provided include logging onto mywifiext, but this doesn't work if I can't log into the extender. Can someone please help?

 

  • Does it connect? Or is it asking for the wireless password? 

    When its in factory settings, it shouldn't ask for a password for the wireless. 

    It should only ask if its been setup or wps has been used prior. 

    So try the factory reset option. 

     

    You could also connect a pc/laptop to it via the ethernet port for setup. Just make sure to disable the wifi on the pc/laptop you use (if you do) so it doesnt' default back to that connection during setup. 

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you try factory resetting the extender (push and hold reset for 7-15 seconds while powered on) and then using the installation assistant? don't use wps for setup. 

    What firmware are you on? 

    What router are you connecting it to?

    • WillB's avatar
      WillB
      Tutor

      I'm using the latest Vodafone hub with fibre. Can you pls advise me how I use the Installation assistant?

      • WillB's avatar
        WillB
        Tutor

        P.S. And yes...I have done the factory reset for 15 seconds.