NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nvogler
Feb 14, 2023Guide
Ex2700 won’t connect to internet
I have tried everything. I have reset the router multiple times, tried to connect using mywifiext as well as using WPS. Both ways will get me to the point where the wifi extender is set up, but once I...
- Feb 15, 2023
Your first post made it seem as if you can connect to the mywifiext address
One thing to try is after its setup, log into your router and check its attached devices page. See if the extender is connected here and what its ip address is. Use that ip address to try to connect to it.
michaelkenward
Feb 14, 2023Guru - Experienced User
Nvogler wrote:
I have tried everything.
I hope not.
Take us through what you are doing and where it goes wrong.
The EX2700 is a WiFi extender, You have to connect it to a router, and that has to talk to the outside world through a modem of some sort.
Both of those can get in the way. You certainly have to get them working before you add the extender. What are they on your network?
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.