NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Iantell
Feb 24, 2020Aspirant
Ex2700 won’t connect to router
My wifi extender suddenly stopped outputting signal. Router will not connect. My router connects to all other wifi devices. Performed Factory reset on wifi range extender and it will still not connect to my router.
7 Replies
- plemansGuru - Experienced User
Did you try a factory reset on the router?
What firmwares on the extender?
What router are you connecting to?
Were you setting it up via wps or the manual installation wizard?
- IantellAspirantI did the factory reset, I’m not sure what firmware is on the router to be honest or how to update it if that is a thing, it is just my standard wifi router, I tried both wps and manual installation
- plemansGuru - Experienced User
Iantell wrote:
I did the factory reset, I’m not sure what firmware is on the router to be honest or how to update it if that is a thing, it is just my standard wifi router, I tried both wps and manual installationWhat router is it? this is kind of key as its usually a router issue when extenders don't connect.
When you're logging into the extender, the main status page should list its firwmare. Which version are you on?