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JC4067's avatar
JC4067
Aspirant
Jan 26, 2019

EX2700 won't connect with mywifiext.net

Bought a new router and trying to set up my EX2700 extender for the new router...WPS will not connect, so  I performed a factory reset and it shows up on my list of available networks.  I connect to NETGEAR_EXT and the "device" light goes green showing the EX2700 is connected to my computer.  However, when I then try to go to www.mywifiext.net, it tells me it's not connected to my computer.  But, both the computer and the extender are acknowledging that they are connected to each other.  HELP!

Troubleshooting

2 Replies

  • JC4067's avatar
    JC4067
    Aspirant
    Jan 26, 2019

    And, I've tried connecting to the extender's IP Address...no luck.  So, since I cannot connect to the IP Address or mywifiext.net, I cannot upgrade the firmware.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jan 31, 2019

      Hello JC4067, 

       

      Have you tried setting up your extender with a different device? If you a have a laptop or mobile phone you can use, that would be worth a try. 

       

      ~Christian