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Forum Discussion
emk559
Dec 15, 2021Tutor
EX3110 – AC750 Dual Band WiFi Range Extender - cant connect
hi there. I am pulling my hair out over trying to connect to my ext. It asks for the security code to my network and It wont accept what I am putting in. I have otherwise been connect for several months. Please help!
7 Replies
- plemansGuru - Experienced User
Try factory resetting the extender and installing it using the installation assistant.
Don't install using wps.
- emk559Tutor
I think I tried to do this by holding the button down for 7 secs? Or is there another way? I cant find the page for reinstallation regardless.
- plemansGuru - Experienced User
Yes, to factory reset push and hold resest for 7-15 seconds while its powered on. The lights should blink.
Then follow the installation assistant guide. Its on the support site or you can follow the video.
https://www.youtube.com/watch?v=yJVklshxBMk