NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

cpalmas's avatar
cpalmas
Aspirant
Nov 25, 2018

Ex3110 xbox one connectivity

My extender was working great until a few days ago. It disconnected my from my xbox one and now won't reconnect. Any time I try to connect, i get a message saying my xbox can't get an IP address. I've...
Troubleshooting
StephenB's avatar
StephenB
Guru - Experienced User
Nov 26, 2018

What is the status of the four LEDs (Power, Router, WPS, Device).

 

Are you able to connect to the extender network with other devices?

  • cpalmas's avatar
    cpalmas
    Aspirant
    Nov 26, 2018
    The LEDs are all green. I'm able to connect my phone and smart tv to the extender, and I'm able to connect my xbox to my original network. It's jus not as strong which is why I bought the extender
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Nov 26, 2018

      So you can connect with other devices, but the xbox isn't seeing the extender wifi???

      • cpalmas's avatar
        cpalmas
        Aspirant
        Nov 26, 2018
        The extender wifi comes up as an option to connect to, but after trying to connect for several minutes, I'll get a message saying the xbox can't find my IP address