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Forum Discussion
ex3700 Cant connect to a new wifi
I have been using a netgear Wi-Fi range extender (model EX3700) for 2 years and recently had to buy a new Wi-Fi Router. I am not able to set the existing WiFi range extender to the new router because it says that it is not connected to the same network. I know it is not connected since I installed the new router. I tried factory re-setting the WiFi extender but it doesnt seem to reset anything. How can I change which WiFi network the extended is connected to? Do I need to put the old router back to change something before connecting it to the new router?
1 Reply
when many reset, they don't push and hold the button. While the ex3700 is powered on, push and hold reset for 7-15 seconds. the lights should flash when held long enough.
then go through setup.
If it doesn't work, try hardwiring into the extender with a pc/laptop and trying setup. Just make sure that whatever pc/laptop you connect to it has the wifi disabled so it doesn't default back to wifi during setup.
