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Forum Discussion
JasonSJ
Jun 07, 2024Aspirant
EX3700 connect to T-Mobile TMO-G4AR router issues
Hoping for help. I have a new internet provider (T-Mobile), using the T-MOBILE-G4AR router/wifi and I seem unable to connect my Netgear EX3700 to use as a range extender. I can get into the EX3700, I ...
plemans
Jun 08, 2024Guru - Experienced User
Are you using the installation assistant through the browser?
that's about the only way I've found it works with the tmobile gateways
- JasonSJJun 08, 2024Aspirant
Hello, Yes, with the lack of a WPS button on the TMO-G4AP router I believe that is the only option. I have tried many times, I seem to be able to set everything up with no issue. I have updated the Netgear EX3700 to the latest version. But I can not get the EX3700 to connect to the TMO-G4AR, see screenshots below. Any advise on what might be the cause?
- plemansJun 10, 2024Guru - Experienced User
retry running setup with the installation assistant. Not the app.
Factory reset it (push and hold reset for 7-15 seconds while powered on)
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk