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Forum Discussion
Hbterrell
Aug 29, 2018Aspirant
EX3700 connected but no internet
I’m connected but says no internet connection. What do I do?
Retired_Member
Oct 21, 2018Had already set up per installation guide. Tried multiple suggestions given in multiple, multiple posts re "EX3700 no internet" without success.
In desperation, replaced with a Hawking HWREN25. 5 minute setup, no snags, works great.
PeaceLutheran
Dec 10, 2018Aspirant
Am having the same problem with two EX3700 Range Extenders. Followed instructions exactly as printed in set up guide. Have 2.4GHz side set as public access; 5 GHz side is password protected. Checked internet access when installed using Amazon Kindle Fire and access existed. On laptop and cell phone get message there is no internet access.
- Christian_RDec 13, 2018NETGEAR Employee Retired
Hello PeaceLutheran - Please let us know if your laptop and cellphone are able to connect to the main network (router/gateway).
~Christian
- PeaceLutheranDec 13, 2018Aspirant
Connecting to the network from the main router is fine. It's the repeater that doesn't want to connect to the bunch of holes held together with string. You know, the "Net".
- schumakuDec 13, 2018Guru - Experienced User
PeaceLutheran wrote:
Have 2.4GHz side set as public access; 5 GHz side is password protected.
Similar settings on the router wireless (with 2.4 GHz open, and 5 GHz protected)?
Both the 2.4 GHz and the 5 GHz are linked to the router showing a good rate?
Last, the DHCPserver (and the router) does allow devices connected on different MAC addresses (the Extenders do some MAC translation!) so no MAC security or allow "any", and are able to assign IP addresses to these MAC addresses too?