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Forum Discussion
Bearbare
Aug 06, 2016Follower
ex3700 device led light not on, all other lights are green
I am running a MAC with an airport router I have the most up to date firm ware for the extender. Device LED light is off, but on my iphone I can see the extender when i go onto wifi connection
DarrenM
Aug 08, 2016Sr. NETGEAR Moderator
Hello Bearbare
Can you explain what issue you are having with the extender will it not connect to your Airport router or will your devices not connect to the extender?
DarrenM
ErinG
Nov 21, 2016Aspirant
I have been encountering the same issue myself. My home WiFi works fine and the all other lights (router, etc) are green but the device light is not on at all.
I tried using devices to connect online with the extender and no connection.
- DarrenMNov 23, 2016Sr. NETGEAR Moderator
Hello ErinG
Have you tried to factory reset your extender and do the setup agian?
DarrenM
- imatjenNov 23, 2016Aspirant
I am having the same problem. It worked for about 2 weeks and now it won't work the the router light works for about 3-4 minutes and then it turns red. I have reset it a bunch of times.
- DarrenMNov 28, 2016Sr. NETGEAR Moderator
Hello imatjen
If the router light is going red you are getting a weak connection you may want to move the extender closed to the router.
DarrenM