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Forum Discussion
EX3700 extender 5ghz won't both connect and repeat simultaneously
For some odd reason, I believed I should be able to connect the extender to the 2.4ghz and 5ghz bands in my home, and then repeat them both. It seems this is a challenge. If I connect the 2.4ghz and ...
Hi, OP here. I did the same thing, tried to rename the 5ghz. All 4 of my network signals have different names. I never did fix this, and have set up one of these since with the same problem. It is a design flaw that netgear is not recognizing. Their only answer was "return it".
While the extender is not useless, it is less useful in this fashion. I wanted to extend the 5ghz, it is uneffected by cordless phones and especially microwaves. Microwave ovens operate at 2.4ghz and will kill your wifi while cooking popcorn haha. I wanted the netflix devices to work while the microwave was running, hence the 5ghz. Since I am apparently required a 2.4ghz connection either to or from the extender, because of netgear engineers being useless, this did not work for my original intention.
It does function as an extender, but only to extend your 2.4ghz network to a larger 2.4 and 5ghz band. It will not extend both from the router side apparently.
Let me know also if someone finds a fix, but I've decided to live with it. Hard to recommend products they didn't bother to test though.
Ok, I did a test and it confirmed my hypothesis -
When going through the Smart Setup, I only checked the 5GHZ box for the network to extend. I then checked both the 2.4 and 5GHZ boxes for the EX3700 to broadcast. It came back with a 2.4 GHz version of my 5GHz original network, and a 5GHz version of the original 5GHz network. Both bands (2.4 and 5GHZ) broadcast by the EX3700 connect to the router through the 5GHZ band. And there is no issue. Mind you, I do not have Fastlane activated (not that it would do any good anyway).
So it apprears my suspicion was correct - the EX3700 only connects through a single IP to my router, and a single band at one time. The idea that the 2.4 ghz band passes through to the router, and the 5ghz band passes through to the router, is inaccurate. The EX3700 gathers what's connected to it from either band and tunnels it back to the router through only 1 band.(at least in my case). Kind of misleading, but it will do the job for me, so, for the money, I'll accept that.