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fire772's avatar
fire772
Tutor
Dec 22, 2020
Solved

Ex3700 setup

I’m reinstalling the extender 3700 on a new network I’m using the same Wi-Fi name but it doesn’t seem to recognize it do I need to factory reset the 3700 on they moved installation
Installation
  • fire772's avatar
    fire772
    Dec 22, 2020
    Well It looks like I did a boo-boo on the first set up.
    I didn’t get something smaller to fit in the hole for the reset button it looks like it didn’t reset we got a small pen and pushed it in and did a system reset and did the WPS connection and everything works fine works fine
plemans's avatar
plemans
Guru - Experienced User
Dec 22, 2020

What router are you connecting it to? 

When you re-installed, did you use wps or the installation assistant?

I'd recommend factory resetting and using the installation assistant. 

fire772's avatar
fire772
Tutor
Dec 22, 2020

 Hi 

I used the wps bottoms on devices and the 2nd time did a factory reset. The old WiFi network is broadcasting so I don't think it reset correctly. Will do a factory reset again and use the installation assistant. 

Using att router BGW 320 

will try again