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Forum Discussion
EX3700 Very Slow
The device is setup. the wifi pairing worked nicely.
I have Altice One and only use wifi, no wired devices - and have the upgraded speed of 400 mb download and 40 mb upload. it works perfectly, my actual wifi download speed is usually 380 mb. About 30 feet away in a diffreent room my wifi speed drops to about 200 mb that is why i bought the extender.
the extender will not output greater than 40 mb no matter where i put it. it can be right next to my router/modem combo or 30 feet away. both channels (2g and 5g) do not go above 40 mb.
i bough two of these devices, one for a friend. so i disconnected mine and set the other one up and have the same problem so i am pretty sure it is the netgear ex 3700.
all LED's are perfect, as i stated before the signal is 10 times lower even when the extender is inches away from my router/modem ! i can get on the internet but just so slow.
the Altice One has 2 bands 2g and 5g and is not a mesh system
please advise...so so frustrating.
4 Replies
1. What band are you testing on? 2.4ghz is significantly slower than 5ghz to a significant margin.
2. Many people don't realize how extenders work and the full function. Extenders work great to extend the range of a wireless. And by extend it means to extend to an area without any wifi. They aren't going to be as fast as the primary wifi where it has coverage and here's why.
An extender has to receive and retransmit using the same chip. And it can't do both at once. So throughput is automatically cut in half from what the extender is receiving. If its in an area where its getting a 200mbps connection, the best it can do is just short of 100mbps. Plus it increases latency because the data has an extra step in the chain.
this is mitigated somewhat with tri-band extenders as they reserve a 5ghz chip just for router---extender communication. But they still take a speed hit as well.
For more details and actual testing of extenders, I encourage you to look at this testing site and read the "extender" section. The bridge section is where they have the extender hardwired to a device for testing and not wireless.
https://www.smallnetbuilder.com/wireless/wireless-reviews/32281-dual-band-wireless-extender-roundup
- The unit is plugged in inches from the router /modem. I tried both the 2 g and 5 g.
The signal at that point from my main router modem is 380 mb. The output on the extender both 2 and 5 g is under 40 mb.
That is a problem.Did you read the post I recommended? It goes over speed expectations from dual band base level extender devices (which the EX3700 is)
Plus an extender is pointless right next to a router unless you're hardwiring it in for AP mode.
Firmware on the extender?
