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Forum Discussion
Jerrbert
Feb 21, 2017Follower
EX3700 Won't Allow Game Consoles to Connect
A couple of days ago, I received my new router (R6300v2) and the Range Extender (EX3700) that I purchased to go with it. The router setup went perfectly and most of the setup of mt extender did, as well.
When it cam time to connect devices, I was able to get my PC (Dell Probook 6570b), my phone (Samsung Galaxy 6s Edge), and my tablet (Samsung Galaxy Tab Pro) to connect to the extender, but when I went to add my Xbox One and Playstation 4, neither would connect.
As I am going through the setup on both machines, they will both obtain IP addresses, but fail to connect to the internet after that. There are no errors on either machine that give any description as to why they will not connect, so researching an answer to this has been frustrating.
Any help the community can give would be much appreciated!
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello Jerrbert
Have you made sure the router and extender are both on the latest extender.
DarrenM