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Forum Discussion
hal888
Oct 04, 2020Aspirant
EX3700 Wrong Gateway address, No Internet
I connected to the extender by wire or wireless and I cannot get access to the Interent. I found out the Gateway address is wrong. Updated the firmware and had not been solve the problem yet. Got...
- Oct 08, 2020
Just don't need to wire everywhere.
Got another EX3700 and it works. Contact support and those two are hardware failure. Waste my time....
hal888
Oct 05, 2020Aspirant
Thank you. I am using those EX3700 or EX2700 to avoid the physcial wiring in the office. I might be use more than 3-5 of them in the office. Some of them are simply connected to a IP phone!!! Or some of them connect to the old printer without wireless capacity!!!
I got a new finding last night: My router mark the EX3700 as "Inactive". (my router is Orbit.) On the EX3700 Status screen, it said it connected to the router. I upgrade a the newest firmware and still cannot connect to Internet and still Inactive.
The gateway address is still the EX3700 IP address from my comuputer.
Why it is so difficult to make it works? I had never had any problen with EX2700!!!
plemans
Oct 05, 2020Guru - Experienced User
Your router is Orbit? not sure what router that is. any other info off it?
How did you setup the EX3700? using wps or the installation assistant?
- hal888Oct 05, 2020Aspirant
I connected the EX3700 to a computer and type in www.mynetgear.net.
Sorry. It is Orbi Mesh.... It is not a matter here with the issue. It it NetGear firmware that cannot connect to the Router even the Status screen is connected...Thank you for your help.
- plemansOct 06, 2020Guru - Experienced User
The EX3700 isn't designed to work with orbi. See this thread: https://community.netgear.com/t5/Orbi/Extending-Orbi-with-EX3700/m-p/1906680
some have gotten it marginally working but that was with 1. You're using multiple devices.
Plus the orbi's are designed for bandsteering. Which the EX3700 isn't.
Seems a little counterproductive to have multiple ex2700's in the same office. why not just 1 running to a switch and then connect your devices to the switch?
- hal888Oct 08, 2020Aspirant
Just don't need to wire everywhere.
Got another EX3700 and it works. Contact support and those two are hardware failure. Waste my time....