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Forum Discussion

Wildey84's avatar
Wildey84
Aspirant
Nov 20, 2018

ex6000 not recognising my router password

Hi    I have purchased the Ex6000 to boost my wifi. However, when trying to set it up it connects to router but when i connect to devices and put in the password (which i am told is the same as m...
Installation
Wildey84's avatar
Wildey84
Aspirant
Nov 20, 2018

I'm going to sound really stupid here but how do you connect without WPS?

 

I've put my IP address for the extender in the web and created a login. Its picking up my router, i can see everything but just won't let me connect. 

 

When i put mywifiext in, it just says you are not connected to extenders wifi?

StephenB's avatar
StephenB
Guru - Experienced User
Nov 20, 2018
Wildey84 wrote:

 

When i put mywifiext in, it just says you are not connected to extenders wifi?

After the reset, you need to connect to NETGEAR_EXT - that's the extender's wifi.  There is no password, that network is open (until you complete the setup).

 

I think you missed that step.