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Forum Discussion
Paul1701
Jul 29, 2018Aspirant
EX6100 AC750 extender - client connectivity not working
After several months (maybe 18 months) of connectivity, can no longer get client connectivity. Ultimately did factory reset, upgraded again to lastest firmware. Yes, obviously I have router to extender connectivity but clients cannot detect either 2.4 or 5.0 extender.
different clients that used to connect but can longer detect extender are android phones, ipad, firestick, windows laptop
Hi Paul1701,
Welcome to the community!
We recommend contacting support over the phone to check the hardware and have it replaced if still eligible.
Regards,
Dexter
Community Team