Forum Discussion

Aspirant

Jan 29, 2015

EX6100 cannot connect to my router's 5GHz frequency

Hello, I just got a Huawei E5186 4G LTE router from Europe, and I tried to get my EX6100 (bought from the US) to connect to my router's 2.4GHz and 5GHz frequencies. It's able to connect to the 2.4G...

AC750

EX6100

nhann

NETGEAR Employee Retired

Oct 21, 2015

Hi TFD-Bel,

Can you please try setting the different security options on your router and EX6100?

Please also try placing the EX6100 in the same room as the router.

Which channels are you using on the 5ghz band? Please try the different channels (36 + 40 + 44 + 48)

TFD-Bel

Aspirant

Oct 28, 2015

Hello,

I finally succeeded connecting the EX6100 to my router's 5Ghz,

not changing channel but by turning on SSID 5GHZ Broadcast from the router.

What I still do not understand is why the Netgear EX61000 does connect

like a charm to my router's 2GHz wifi with SSID Broadcast turned on or off

and does not to router's 5GHz when SSID is not broadcasted... Turning

router's 5GHz SSID Broadcast on, Netgear EX6100 does connect.

I do not use WPS, nor from laptop/smartphone connecting to Netgear EX6100

and router's 2Ghz and 5GHz have WPS Disabled.

Any Clue ?

Thanks !