NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mr_Edwards's avatar
Mr_Edwards
Follower
May 14, 2016

EX6100 connection and password issues

My EX6100 will connect to a network known as Home-6F89. This network does not exist, it does not belong to any of my neighbors. My Modem/Router is named Home-1552. I hardwire connect my EX6100 to this device to sync it. When it becomes hardwire connected it identifies my Modem/Router as Home-6F89, this is incorrect. No passwords function for the Home-6F89_2GEXT and Home-6F896GEXT signals that are created from the EX6100. The base signal Home-6F89 does not exist. Period, I has not been found on WiFi options within a 100ft radius of my Router/Modem and my EX6100 *i did not check beyond that range because after 100ft it doesn't matter.*

Factory resets of both my Modem/Router and EX6100 multiple times *Simultaneous Factory resets* and the issues still persist.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Mr_Edwards

     

    Have you tried to sync the extender using the WPS button?

     

    DarrenM