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Forum Discussion
shrmnmrk
Dec 07, 2022Tutor
EX6100 EXTENDER PASSWORD
I moved my office to my home and took my EX6100 with me. I did factory reset and connected to my home Nighthawk router, setting up the _EXT wifi network.
Unfortunately I am unable to log in to the extended network from either my pc or iphone.
Please help.
Thanks
Mark
11 Replies
- plemansGuru - Experienced User
Unable to log into it?
do you mean connect to the wifi or logging into its browser to access it?
What router did you connect it to?
What modem/gateway is your router connected to?
I'd recommend setting it up using the installation assistant and not wps.
- shrmnmrkTutor
>>Unable to log into it?
>>do you mean connect to the wifi or logging into its browser to access it?
Both my iphone and my pc see the EXT wifi network but my password does not work
>>What router did you connect it to?
Connected to my Netgear Nighthawk
>>What modem/gateway is your router connected to?
>>I'd recommend setting it up using the installation assistant and not wps.
Please direct me to that "installation assistant."
Thanks
Mark
- plemansGuru - Experienced User
saying netgear nighthawk is like someone what car you drive and saying ford. There's a lot of different nighthawks so a model number helps.
Same with the modem/gateway model. We see double nat's (cascading more than 1 router) and it can cause issues.
in terms of the installation assistant:
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk